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Managed IT & Helpdesk Support Services

Managed IT and Helpdesk Support Services

Ongoing Microsoft platform support for organizations that need more than break-fix.

What We Deliver

After a Microsoft platform goes live, organizations need ongoing support that understands what was built and how it was intended to operate. i3solutions provides managed support for SharePoint, Power Platform, Azure, and custom .NET applications — covering incident resolution, change management, user support, and proactive platform monitoring for organizations that delivered with i3solutions or inherited a Microsoft environment.

Core Capabilities

  • SharePoint Online and Power Platform managed support
  • Azure application monitoring and incident management
  • Microsoft 365 governance and administration support
  • Helpdesk for Microsoft platform end users
  • Change management and enhancement delivery
  • Proactive platform health monitoring and reporting

Why i3solutions

  • Microsoft Gold Partner since 1997
  • 600+ completed enterprise Microsoft implementations
  • All-senior, all US-based delivery team
  • 92% repeat business rate
  • Security-cleared staff available
  • No offshore resources — ever

Start With a 15-Business-Day Microsoft Assessment

Need ongoing support for a Microsoft environment? Contact i3solutions to discuss managed support scope and service levels.